Had my first experience at Waxing Menace on Saturday. From start to finish it was an incredible experience – from the search engine to the online booking tool to the first-class customer experience Karen gave. I found the booking tool really easy to navigate and made my life so much easier to be able to see what was available and when at a time and date to suit me including weekends. Karen’s is very thorough and does take the time, you don’t feel rushed which means nothing gets missed. I would like to rate Karen’s customer service first class and her waxing 10/10! I will be a regular returner and will be recommending her to family and friends. Thank you for a great experience, Karen! P.S. lovely homely and comfortable salon.